Question 1

What's the difference between Pickup and the membership?

Accepted Answer

Pickup is one game at a time. Pick a game in the app, play on a balanced team for the night, and pay from $18.99 + HST only if the game goes ahead. The membership is your own team for the month: one set night a week, the same teammates every week, a monthly table, a final and every game filmed. It's $16.99 a night + HST, billed $67.96 a month. A trained official runs every game either way.

Question 2

I usually play pickup. Why would I join the membership?

Accepted Answer

If one game at a time suits you, stay with Pickup. The membership is for when you want your games to count. You keep the same team all month, every win goes on the table, the top three play a final, and every game is filmed so you can watch it back.

Question 3

When can I play?

Accepted Answer

Pickup games are on now, through the week, on turf and futsal across Toronto. The membership starts in December, with one set night a week, every week of the month.

Question 4

Do I need a team?

Accepted Answer

No, for either one. Come on your own. In Pickup, the teams are balanced for that game, and friends can join the same game with you. In the membership, you get a team balanced by level and position, and you keep it all month.

Question 5

How does a game night work?

Accepted Answer

Both are King's Court: a 90-minute game, three teams, 10-minute rounds. Two teams play while one waits, and the winner stays on. In Pickup, that's the whole night. In the membership, every win also earns your team a point on the monthly table, and the top three teams play the final in week 4. If the month has a 5th week, that night is a bonus at no extra charge.

Question 6

Why is a night 90 minutes?

Accepted Answer

The first half hour is for settling in. You warm up, get to know your teammates and find the pace of the game. A one-hour booking ends just as you start playing well. With 90 minutes, you still get a full hour at your best after that, and the short breaks between rounds keep your legs fresh until the last whistle.

Question 7

Where do we play?

Accepted Answer

On turf fields and futsal courts in Toronto. Every Pickup game shows its field and address before you join. Membership fields are confirmed when teams are set, and yours is in the app before your first night.

Question 8

Who runs the games?

Accepted Answer

A trained KICKR official runs every game, Pickup and membership. They keep the game fair and keep score.

Question 9

Are games filmed?

Accepted Answer

Membership games are, every one, with highlights on YouTube. Pickup games don't come with game film, but KICKR can film or take photos at any game, and you agree to that in the waiver.

Question 10

How do I pay?

Accepted Answer

Pickup: join a game in the KICKR app on iPhone and save your card. Your card is charged 48 hours before kickoff (3 hours for short-notice games), only if the game goes ahead. Join a game that's already on and you pay right away. Membership: choose your plan on the website and pay with Stripe. Your first month is paid at checkout, then every month is billed on the 24th for the month ahead.

Question 11

What if I can't make it?

Accepted Answer

Pickup: tap Leave game on the game's page in the app. Before the charge you're off at no cost. After the charge you get a full refund up to 24 hours before kickoff. Inside 24 hours there's no refund unless KICKR cancels, but you can still leave so another player can take your spot. Membership: your team is set for the month, so email league@kickr.ca before the night and we can transfer it to another player of similar level.

Question 12

What if a game gets cancelled?

Accepted Answer

If KICKR cancels a Pickup game, you get a full refund. If KICKR cancels a membership night, it's rescheduled in the same month, or credited to your next month if it can't be.

Question 13

Can I cancel the membership?

Accepted Answer

Yes, anytime. Each month is billed on the 24th of the month before. Cancel at least 48 hours before the month's first match for a full refund of that month. Later than that, the current month stays and next month isn't charged. Pickup has nothing to cancel, since there's no subscription. Full details at kickr.ca/refund-policy.

Question 14

Am I too old, or not good enough?

Accepted Answer

No. KICKR is for men 18 and over, at any level, with no upper age limit. Teams are balanced by level in Pickup and the membership, so whether you're 25 or 45, you play with and against players close to yours.

Menu

BORN IN PICKUP. BUILT TO COMPETE.

YOUR NEXT GAME.

TWO WAYS TO PLAY.

Monthly membership

Pickup games

SEE IT FOR YOURSELF.

How Pickup works

Pick your city.

Find a game that fits your week.

Join in a few taps.

It fills, it's on.

YOUR FIRST GAME.

YOUR GAME, ALL MONTH.

Your player card

Your run to the final

Your games on film

Win the night

GOOD TO KNOW.

GROWN. NOT DONE.