Email KICKR
Include your full name and registration email so we can find your account.
league@kickr.caWhat can we help with?
Report a bug
Include your device, the steps you took and what went wrong.
PickupLeave a game or ask about a charge
You can leave a game yourself from its page in the app until kickoff, with a full refund up to 24 hours before. For anything else, name the game and the email you joined with.
RegistrationManage your registration
Ask about availability, transferring a night you can’t make or your player details.
RefundRequest a refund
Check the refund policy, then send your name and registration email.
PrivacyAccount or data
Ask for a copy of your data or help deleting your account.
Quick links
- Rules: format, conduct and discipline, for Pickup and membership.
- Pickup refunds: when your card is charged and when you get your money back.
- Membership refunds: when refunds, credits and transfers apply.
- Privacy policy: what data we collect and how we use it.
Where we play
Pickup games run through the week on turf fields and futsal courts across Toronto. Every game shows its facility, field and address in the app before you join. Find a game.
The membership starts in December. Your field is confirmed when teams are set, and it's in the app before your first night. See what to expect on the night.
Find us elsewhere